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GlobalLink GMS Support
Our Technical Support Program provides the assistance you may need to fully realize the benefits of your eTranslate technology installation. You'll gain confidence by having a responsive support team by your side to help protect your business sensitive software implementation.
- Support engineers knowledgeable about the web globalization business.
- Confidence that eTranslate Localization Suite is backed by Soventrans.com's Software support experts.
- Access to our experienced team of eTranslate support experts
- Download access to minor product releases, patches and software documentation
- Online access to eTranslate Support Knowledge Base
Soventrans.com's Technical Support Center, located in the U.S.A., is open for phone calls and fax requests from 9:00AM to 5:00PM Pacific Standard Time, Monday through Friday, excluding U.S.A. public holidays.
Support incidents submitted via email to the eTranslate Online Support system are responded to during the normal business hours of the region where the request originated.
In your GlobalLink Customer Support Kit, you should have a link to access your Online Support site hosted by Soventrans.com. The Online Support is a password protected site, please contact techsupport@Soventrans.com for more informaiton.
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